About this course
This qualification reflects the role of individuals working in a range of Business Services positions. Students develop the skills to undertake specialist and moderately complex administrative or operational activities, analyse information, address workplace problems, support business operations and provide limited leadership or guidance to others.
It suits international students who want a practical, nationally recognised business qualification with a supportive, on-campus classroom experience in Melbourne. There is no work placement in this course; learning takes place through classroom delivery and structured self-study, including simulated workplace activities.
Where it can lead
Possible occupational outcomes
The qualification may support roles such as:
- Administrative Officer
- Project Administrator
- Office Coordinator
- Customer Service Coordinator
- Team Administrator
- Business Support Officer
Further-study pathway
Graduates may consider progressing to the BSB50420 Diploma of Leadership and Management or another suitable Diploma-level qualification, subject to the receiving provider’s entry requirements.
Job outcomes depend on the student’s previous experience, employer requirements and labour-market conditions. This course does not guarantee employment, a visa, permanent residency, a particular salary or admission to another provider.
Course facts
QualificationBSB40120
CRICOS course120502B
CRICOS provider04446D
RTO code6855
LocationHallam VIC 3803
Duration26 weeks
Training & assessment24 weeks
Terms2 × 12 weeks
Scheduled holidays2 weeks
Study loadFull time
Face-to-face study288 hours
Independent study240 hours
Delivery modeOn campus + self-study
Work placementNot applicable
Tuition feeAUD $5,750
Enrolment feeAUD $250
Materials feeAUD $300
Payment4 × $1,575
Units of competency
Core requiredElective required
| Unit code | Unit title | Type |
|---|
| BSBCRT411 | Apply critical thinking to work practices | Core |
| BSBTEC404 | Use digital technologies to collaborate in a work environment | Core |
| BSBTWK401 | Build and maintain business relationships | Core |
| BSBWHS411 | Implement and monitor WHS policies, procedures and programs | Core |
| BSBWRT411 | Write complex documents | Core |
| BSBXCM401 | Apply communication strategies in the workplace | Core |
| BSBOPS405 | Organise business meetings | Elective |
| BSBCRT511 | Develop critical thinking in others | Elective |
| BSBPMG430 | Undertake project work | Elective |
| BSBCMM511 | Communicate with influence | Elective |
| BSBPEF402 | Develop personal work priorities | Elective |
| BSBPEF401 | Manage personal health and wellbeing | Elective |
All listed units must be successfully completed for the qualification to be issued. A Statement of Attainment may be issued for units successfully completed where the full qualification is not achieved.
Delivery & study load
The course is delivered face-to-face in the classroom at the Hallam campus, supported by structured self-study. It runs over 2 × 12 weeks, with 2 weeks of scheduled holiday. As a full-time student you take part in scheduled classes and are also expected to undertake structured independent study each week outside class hours — independent study is a required part of the course, not optional. Learning includes simulated workplace activities. There is no work placement.
Training & assessment
How you learn
- Trainer presentations and demonstrations
- Individual and group activities
- Case studies and research
- Role plays
- Simulated workplace activities
How you’re assessed
- Written knowledge assessments
- Project-based performance tasks
- Scenario / simulated workplace tasks
Each task is marked Satisfactory or Not Satisfactory; each unit is Competent or Not Yet Competent. The qualification is issued once competency is achieved in all required units.
Entry requirements
| Requirement | Detail |
|---|
| Minimum age | 18 years at the time of enrolment |
| Academic | Year 12, VCE or equivalent |
| English proficiency | IELTS 6.0 (General) or equivalent PTE / TOEFL |
| English test currency | No more than two years old |
| LLND | TDT assessment mapped to ACSF Level 3 before commencement |
| Interview | Pre-training interview required |
| Digital skills | Basic Word, PowerPoint and Excel skills |
| USI | Valid Unique Student Identifier required before the qualification can be issued |
Meeting the published minimum requirements does not automatically guarantee an offer. TDT may request additional evidence or undertake further assessment to determine whether the course is suitable for the applicant.
Course progress & attendance
You must maintain at least 80% attendance. Attendance is recorded at the beginning and end of each class. TDT continuously monitors academic progress and provides staged intervention and support if your attendance or progress is at risk. You can always access TDT’s complaints and appeals processes.
International students must maintain satisfactory course progress and comply with applicable attendance and visa requirements. Refer to the International Student Handbook and your Student Agreement for complete details.
Student support
Included at no extra cost
- Academic support from trainers and assessors
- Personal and welfare support
- Additional learning resources
- Reasonable adjustment and support-needs screening
- Student Support Plans where required
- Orientation and emergency support arrangements
External support
Where your needs are best met by an external provider, TDT can refer you. Costs charged by external services remain your responsibility. TDT does not provide health or migration advice.
International Student Support
student@tdt.edu.au
Credit Transfer & RPL
Credit Transfer
Recognition of equivalent units you have already completed through an Australian nationally recognised training provider. No charge.
Recognition of Prior Learning
Assessment of existing skills and knowledge gained through employment, education and life experience. Application $250; assessment $500 per unit.
Approved credit may reduce the number of units required, reduce course duration, affect course fees and require an updated Confirmation of Enrolment. You can request Credit Transfer or RPL on the application form.
Laptop & software
You must bring your own laptop, with Microsoft Office 365 or equivalent installed. Your device must meet TDT’s minimum specifications. Laptop and software costs are not included in tuition fees.
Minimum specifications & indicative cost
Full hardware and operating-system specifications, and indicative device and software costs, are set out in the International Student Handbook and Course Information Brochure. Indicative retail costs are a guide only and are not fixed prices.
Fees & payment
Enrolment fee$250AUD · non-refundable
Tuition fee$5,750AUD · course fee
Materials fee$300AUD · non-refundable · included
Payment plan4 × $1,575AUD instalments
Combined enrolment and course charges total AUD $6,300. Laptop and software are not included.
Additional fees that may apply
| Item | Charge (AUD) |
|---|
| Reassessment (from the third attempt) | $100 per attempt |
| Late payment | $100 per week overdue |
| Deferral | Nil |
| Credit Transfer | Nil |
| RPL application | $250 |
| RPL assessment | $500 per unit |
A detailed fee and payment schedule will be included in the Offer Letter and Student Agreement. Additional charges may apply as described in the International Student Handbook, which also contains TDT’s full refund policy.
Overseas Student Health Cover (OSHC)
Overseas Student Health Cover is generally required for Student visa holders and must cover your applicable period of stay. You are responsible for arranging and maintaining valid cover before you arrive and for the whole of your stay. Dependants may also require cover. Coverage and exclusions vary between insurers. TDT does not provide health or migration advice.
See the Australian Government’s Study Australia — OSHC guidance for official information.
Student visa information
The Student visa (subclass 500) is generally the relevant visa for international study. TDT issues a Confirmation of Enrolment (CoE) only after the applicable admissions and payment steps are completed. You are responsible for obtaining and maintaining the correct visa and complying with all visa conditions.
TDT Training Australia does not provide migration advice. Visa requirements and conditions — including any limit on working hours — can change. Check your visa grant notice and current Department of Home Affairs information, or obtain advice from a registered migration agent or Australian legal practitioner, before undertaking employment.
Official sources: Student visa (subclass 500) · VEVO
Course commencement dates
| Year | Intake dates |
|---|
| 2026 | 26 October |
| 2027 | 11 January, 12 April, 12 July, 11 October |
Please allow sufficient time for visa processing when selecting an intake date. Applications for international students must be submitted at least 6 to 8 weeks prior to the intake date to allow for pre-enrolment suitability assessment, issuance of a Confirmation of Enrolment (CoE) via PRISMS, arrangement of Overseas Student Health Cover (OSHC), and student visa lodgement. Late applications may not be processed in time for the selected intake and may be offered the next available date.
How to apply
- Review this course page and check the entry requirements.
- Download and read the Course Information Brochure.
- Download and read the International Student Handbook.
- Complete the International Application for Enrolment Form.
- Provide certified supporting documents.
- Complete the LLND assessment and pre-training interview.
- TDT assesses your application.
- Eligible applicants receive an Offer Letter and Student Agreement.
- Read, sign and return the Student Agreement.
- Pay the required initial fees.
- TDT issues a Confirmation of Enrolment where all conditions are met.
- Apply for the appropriate visa.
- Arrange OSHC.
- Attend orientation and commence the course.
Documents to prepare
- Completed International Application for Enrolment Form
- Passport
- Evidence of age
- Year 12, VCE or equivalent evidence
- Other qualification certificates where relevant
- Evidence of relevant work experience (if applicable)
- English-language test result
- Current visa (where applicable)
- Certified transcripts for Credit Transfer
- Any additional evidence requested by TDT
School qualifications, other relevant qualifications, proof of age, English results and passport must be provided as certified copies.
Orientation & starting study
Orientation introduces you to campus facilities, course expectations, your rights and responsibilities, ESOS and visa obligations, attendance and progress, your USI, OSHC, support and welfare, complaints and appeals, emergency information, and living and studying in Australia.
Frequently asked questions
Is this course available to international students?
Yes. BSB40120 is CRICOS-registered (course code 120502B) and delivered to international students at TDT’s Hallam campus.
Where is the course delivered?
On campus at 4/161 Princes Hwy, Hallam VIC 3803.
Can I study online?
No. This is a face-to-face, on-campus course supported by structured self-study.
Is the course full time?
Yes — it runs full time over 26 weeks.
Is work placement required?
No. The course uses classroom delivery and simulated workplace activities.
What English level do I need?
IELTS 6.0 (General) or an equivalent PTE/TOEFL result no more than two years old.
Do I need my own laptop?
Yes — you must bring your own laptop with Office 365 or equivalent. This is not included in tuition fees.
Can I apply for RPL or Credit Transfer?
Yes — you can request either on the application form. Approval may change your course duration and fees.
What attendance must I maintain?
At least 80% attendance, plus satisfactory course progress.
Does TDT arrange my Student visa?
No. You are responsible for your visa. TDT issues a Confirmation of Enrolment once admission and payment steps are complete; TDT does not provide migration advice.
Can I work while studying?
Student visa work conditions can change. Check your visa grant notice and current Department of Home Affairs information before undertaking employment.
Where are TDT’s refund and complaints policies?
In the International Student Handbook and your Student Agreement, and in TDT’s Policies / Handbooks / Forms area.
Ready to apply?
Before submitting your application, make sure you have read the Course Information Brochure and the International Student Handbook, and prepared your certified supporting documents.
