This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.
Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.
For further information visit https://training.gov.au/Training/Details/BSB40120
Study topics
- Apply critical thinking to work practices
- Use digital technologies to collaborate in a work environment
- Build and maintain business relationships
- Implement and monitor WHS policies, procedures and programs
- Write complex documents
- Apply communication strategies in the workplace
- Organise business meetings
- Work within compliance frameworks
- Undertake project work
- Support human resources functions and processes
- Develop personal work priorities
- Develop and use emotional intelligence
BSB Qualifications are delivered online via TDT’s Learning Management System.
Flexible online delivery
You must be either a Permanent Resident or an Australian Citizen to enrol in this qualification.
Complete a Pre-Training Review:
TDT determines the support needs of individual learners and provides access to the educational and support services necessary for the individual learner to meet the requirements of the training product as specified in training package. The process of Pre-Training Review is explained to every learner prior to enrolment and commencement of training.
Sit for an LLN (Language, Literacy & Numeracy) test:
You must clear TDT’s LLN test prior to enrolment.
Note: LLN assessment is utilised to assess if a student has an ability to complete the training at the required AQF level and for TDT to assess the level of support required in this regard in order to provide the student with a reasonable opportunity to complete the course. LLN assessment takes place during the pre-training review, where learner characteristics are reviewed and assessed, support needs are determined and plans are put into place to achieve the best outcome for the student.
Academic requirements:
Australian year 12 (VCE) or equivalent
Minimum age:
18 years at the time of course commencement
USI (Unique Student Identifier):
You must provide a verified USI at the time of enrolment without which AQF documents (Statement of Attainment, Academic Transcript and Testamur) will not be issued.
Digital Literacy requirement:
Considering the type of tasks a student will be required to complete during the course and whether or not the student has the required knowledge to complete those tasks, all students enrolling in online courses offered by TDT must:
- have a reliable computer with access to internet
- have basic computer skills and a proven ability to use MS office suite or equivalent.
The assessment methods include but are not limited to:
- Knowledge test (Written questions)
- Project work (Case study, role play & project report)
BSB40120 Certificate IV in Business: 6 months to 12 months (flexible online learning)
Note: The course duration may vary based on prior skills and knowledge of a learner. TDT conducts a Pre-Training Review prior to enrolment to determine the total volume of learning considering learner characteristics, to identify any support that individual learners may need and to provide access to required support throughout their training.
If a student is unable to complete the course during the periods noted above, he/she must re-enrol and pay full course fee.
Fee for Service (non-subsidised) price:
$1750.00 – BSB40120 Certificate IV in Business (Release 1)
The above listed course fee includes Enrolment Fee (non-refundable): $250; Resource Fee (non-refundable): $250; Tuition Fee: $1250
Payment plan: $1000.00 deposit at enrolment, $750 within one month from enrolment date.
Eligible South Australian (subsidised) price: $250.00
- This fee is a non-refundable participant contribution fee.
- Visit www.skills.sa.gov.au for Participant Eligibility Criteria.
No licensing, legislative or certification requirements apply to this qualification at the time of publication.
Learning Pathways:
Upon successfully completing BSB40120 Certificate IV in Business qualification you can pursue BSB50420 Diploma of Leadership and Management with TDT Training Australia or any other AQF Level 5 qualification from any other training provider.
Employment Pathways:
Upon successfully completing BSB40120 Certificate IV in Business qualification, you may apply for following job roles:
- Administration Officer
- Customer Service Officer
- E-business Practitioner
- Office Administration Assistant
- Student Services Officer
BSB40120 Certificate IV in Business (Release 1)
Unit Code | Unit Name | Core/Elective |
BSBCRT411 | Apply critical thinking to work practices | Core |
BSBTEC404 | Use digital technologies to collaborate in a work environment | Core |
BSBTWK401 | Build and maintain business relationships | Core |
BSBWHS411 | Implement and monitor WHS policies, procedures and programs | Core |
BSBWRT411 | Write complex documents | Core |
BSBXCM401 | Apply communication strategies in the workplace | Core |
BSBOPS405 | Organise business meetings | Elective |
BSBAUD412 | Work within compliance frameworks | Elective |
BSBPMG430 | Undertake project work | Elective |
BSBHRM417 | Support human resources functions and processes | Elective |
BSBPEF402 | Develop personal work priorities | Elective |
BSBPEF502 | Develop and use emotional intelligence | Elective |
An applicant will not be refused entry based on gender, age (except for the case of students under the age of 18 years), marital status, pregnancy, race, colour, ethnic background or religious beliefs. TDT Training Australia is an equal opportunity employer and training organisation with non-discriminatory policies and practices across all its operations.